Are you struggling with low utilisation and retention? Is your team too technical and it reflects it into the product? Are your SaaS users unable to find the Ahá moment in the first days after trying it out? Are you having a hard time differentiating yourself from your competitors? Let's work together on making your product ready for growth.
The early rapid prototyping and wireframing was essential in helping us work out the organisation system and forms the foundation for the going forward product design.
Are you experiencing any of these problems in your SaaS business?
➤ Customers keep complaining about the outdated UI of your product.
➤ You have an underperforming product and you are unable to grow.
➤ You are building feature after feature and your product is getting harder and harder to use.
➤ You are building feature after feature, but the retention is still very low.
➤ Your team is mostly technical.
➤ You need to implement a proper product process.
The fact is, an outstanding customer experience is key to success.
Product-Led Growth for SaaS Companies
The transition toward consumer-grade UX in B2B SaaS products is being driven by tech-savvy users who are now demanding software that is more beautiful, more intuitive, powerful, and affordable than the tools they used before.
In order to stand out in this new reality, I can help you on:
➤ Improving your business metrics: I can help you increase new MRR, reduce customer churn, improve onboarding funnels and increase retention and loyalty.
➤ Building a product strategy: make sure your product roadmap is aligned with both customer and business goals.
➤ Feature factory: Building feature after feature and your product is getting harder and harder to use.
➤ Revamping the entire experience: make sure your UI/UX aligns with it and reinforces key customer tasks.
➤ Creating product differentiation: Eliminate competition by delivering unique value for your customer.
If you’re not actively thinking about how to minimize friction at every customer interaction and how to drive customer loyalty and advocacy, it’s time to be highly concerned about your competitors.
My Unfair Advantages
I help SaaS companies make their product the champion of their business. I support product and engineering teams with the systems and designs they need to develop the best product AND ensure it succeeds.
➤ I become one of the team members, not an external agency.
➤ I only work one client at a time. That way, I’m 100% focused on helping your company succeed!
➤ I work specifically for B2B SaaS companies.
➤ I have real hands-on experience and I enjoy both strategy and execution.
➤ I've developed my own method on how to build products that your customers need.
➤ My design sprints helps you move your business objectives forward.
Jose's overarching concern is delivering a product that meets the user's needs. He goes an extra mile to understand your business goals, your customers goals and incorporates that into the product experience. He is very approachable and communicative. His talent and level of skill exceeded our expectations.