Interviewing your customers or doing usability tests the right way, at the right time with the right set of people reduces the risk of building the wrong product. This saves time, money and other precious resources.
If done at an early stage when the product is at the paper prototyping stage, it finds the problems when they are easy and cheap to fix. On the other hand, if the product has attained maturity, a usability test helps to understand the user's success rate and time spent to complete a task.
To design the best UX, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior. Users do not know what they want.
I run moderated user testing interviews and summarize the outcomes and conclusions for you, so you can know exactly how your customers think and interact with your product.
Building great products isn’t just about having amazing ideas — it’s also about understanding people’s problems and desires.
With user interviews or usability test you will be able to:
Running user interviews or user testing sessions with 5 users currently costs 765€*. You’ll receive the sessions recorded and the report the conclusions in two weeks.
* If you bring your own users. In case we need to recruit users for the sessions, the price changes.